Help & Support
Find answers fast. Browse guides, manage settings, view pricing, or contact support — we’re here to help Kenyan freelancers and buyers succeed.
Getting Started
Payments & Withdrawals
Account & Notifications
Pro Features
Earn Extra & Affiliates
Frequently Asked Questions
How do I withdraw to M-Pesa?
Go to your dashboard, select Withdraw, enter amount (min KSh 1,000), and confirm. Funds arrive instantly via M-Pesa.
What are Connects?
Connects are used to submit proposals. Get 30 free on signup; buy more packs via M-Pesa.
How does escrow work?
Buyer funds are held in escrow until milestones are approved. Secure for both parties.
Are earnings KRA compliant?
Yes – auto-generated PDF reports in dashboard for easy tax filing.
How to get certified?
Take free skills tests in your dashboard to earn certifications and badges.
What is Earn Extra?
Complete surveys from approved partners for additional M-Pesa earnings.
We're Here to Help
Our support team is ready to assist with any question — fast responses for Kenyan users.