Trust & Safety

We're committed to making FreelancKE a safe place for freelancers and clients.

Payment Protection

Our escrow system holds payments until work is approved. Get paid securely via M-Pesa or PayPal.

Fair mediation for any issues. Our team helps resolve conflicts quickly and impartially.

Verified badges for users who complete phone and ID checks. Build trust with real identities.

Enterprise-grade encryption and privacy controls. Your information is safe with us.

Clear rules against fraud, spam, and harassment. Report violations for quick action.

Guides on safe freelancing, scam avoidance, and best practices for Kenyan users.

24/7 monitoring for violations. Automated and manual reviews to keep the platform safe.

Advanced AI detects scams. Verified payments and secure communications protect you.

Our Kenyan-based team is always here to help with any safety concerns.

Funds are held in escrow until you deliver and the client approves. If there's a dispute, our team mediates.

Use our dispute system. We'll review evidence and release funds if work was completed as agreed.

Use the report button on profiles or messages. Our team investigates all reports within 24 hours.

Yes, we use bank-level encryption and comply with Kenyan data protection laws.

We provide transaction reports for KRA compliance. Withdrawals are instant to M-Pesa.

Join thousands of Kenyans freelancing securely on FreelancKE.